Collins Limited, LLC believes that customer satisfaction is the #1 priority in our industry. If you are not satisfied with your order for any reason we want to know about it. If the product you want to return or exchange was an error on our part, if the product was damaged or if the product did not meet your expectations, we will gladly refund 100% of the money you paid for it including shipping & handling.
If you received the product but decided you want something else or simply don’t want the product for whatever reason, simply return it to us for a refund or exchange excluding any shipping & handling charges.We simply ask that you let us know that you want to return or exchange your product before sending it back. This will help to expedite your credit and will ensure that your product return or exchange is sent to the right person for processing.
Please direct your inquiries about returns & exchanges to:
or call 1-800-568-0191